Shipping Policy

At Evolved Outdoors, Inc., we are committed to providing a smooth and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our online store.

1. Shipping Areas

We currently offer shipping within the United States.

Available shipping destinations and shipping fees will be displayed at checkout based on your delivery address and the items in your order.

If your location is not available during checkout, please contact our customer support team for assistance.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Business days are Monday through Friday, excluding public holidays.

Please note:

• Orders are generally not processed or shipped on weekends or public holidays.

• Processing may take longer during holidays, promotional events, or periods of high order volume.

• Orders requiring additional verification may experience processing delays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

3. Shipping and Delivery Time

Estimated delivery time is generally 5–10 business days after shipment.

Actual delivery times may vary depending on your location, carrier schedules, weather conditions, and other circumstances beyond our control.

Metal ice buckets, ice scoops, and dried fruit trays may require different packaging and handling depending on their size, weight, and material.

Delivery estimates are provided for reference and are not guaranteed unless expressly stated otherwise.

4. Shipping Fees

Shipping fees, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Shipping costs may vary depending on:

• Your delivery address

• Product size and weight

• Number of items ordered

• Packaging and handling requirements

Any applicable shipping charges will be shown before you submit your order.

5. Order Tracking

Once your order has shipped, we will send a shipping confirmation email containing tracking information when provided by the carrier.

Please allow some time for tracking details to become active in the carrier's tracking system.

You can use the tracking number to follow the latest available delivery updates.

6. Shipping Address Accuracy

Please ensure that your shipping address, contact information, and other delivery details are accurate and complete when placing your order.

We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

If you need to update your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.

7. Packaging and Product Handling

We make reasonable efforts to package our products appropriately to help protect them during transportation.

Metal ice buckets, ice scoops, and serving trays may have different packaging requirements depending on their material, shape, and size.

We recommend inspecting your package upon delivery and keeping the original packaging until you are satisfied with your purchase.

8. Delayed, Lost, or Missing Packages

Although we work with shipping carriers to deliver orders promptly, occasional delays may occur due to weather, transportation disruptions, carrier issues, or other unexpected circumstances.

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your delivery location and with household members or neighbors.

If you still cannot locate your package, please contact us at [email protected] so we can assist you.

9. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your metal ice bucket, ice scoop, dried fruit tray, or another product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us review the issue, please provide:

• Your order number

• A description of the problem

• Clear photographs of the product and visible damage

• Photographs of the outer packaging, if applicable

Our team will review your request and work with you toward an appropriate resolution.

Please retain the original packaging until the issue has been reviewed.

10. Contact Information

If you have any questions about shipping, delivery, or your order, please contact us:

Business Name: Evolved Outdoors, Inc.

Email: [email protected]

Business Address:
6125 Luther Ln, #210
Dallas, TX 75225
United States

Website: http://me5j30-tw.myshopify.com/

Thank you for shopping with Evolved Outdoors, Inc. We appreciate your trust and look forward to serving you.